Shipping policy

Shipping Policy

Last updated: 2025-06-01

Thanks for shopping Our Store. Our Store LLC ships clothing orders with care to addresses in the United States and selected international locations.

Processing time

Your order is reviewed and packed within 1-2 business days (excluding weekends and public holidays). You will receive a confirmation email when your order is placed and a shipping notification with tracking when your garments ship.

Delivery time

Once shipped, most packages arrive in about 3-5 business days. Delivery times are estimates only and may vary due to carrier delays, customs, or remote locations.

Packaging

We fold garments neatly and use protective packaging so pieces arrive looking their best.

Shipping costs

Free standard shipping on all orders. No minimum purchase is required.

Customs, duties, and taxes

For international orders, import duties, taxes, and customs fees (if applicable) are the responsibility of the customer unless otherwise stated at checkout.

Lost or delayed packages

If something goes wrong in transit, Contact us at support@example.com within 30 days of the ship date.

Contact

Email: support@example.com
Phone: +1 (555) 000-0000
Address: 100 Main Street, Suite 1, New York, NY 10001, United States
Hours: Monday–Friday, 9:00 AM – 5:00 PM (US Central Time)